[WIP] Progress loss and restoring


#293

I have got a new phone and wish to load my old game. My android(old phone) name is Yn~rT$ArS my new game id is Fn4WdRqcW please can you transfer my data over. Thanks


#294

It’s done, please login to retrieve your data.


#295

help! lost all my data after reload!
old id: Y3VeXYyRW
new id: YPqU2~SQ9
Can you help transfer my data? thank you!


#296

I lost all my game progress. I don’/ know my old ID. My old username is TYRA and my new ID is FP4BTuAJ_


#297

HI @marspark, I’ve lost my progress because I uninstalled the app due to crashing, but I don’t have my old ID, my new one is FChz4fmu_, could you check it out for me, please?


#298

Hi @marspark, has there been any luck?


#299

I don’t remember my old ID, my username was market. New ID is M3Q2@u5eJ and username Techsaur.
My level was over 40… I really hope you can restore my data.


#300

Old ID: MPqy$FX3F
Username: Julia Chaung
Last progress: level 66, 7 world, plant 137
(My husband can see my old progress from his game because we are friends in the game)
Please help, thank you!!


#301

Hello, @marspark,
I’m Julia Chuang’s husband, and thanks for your previous friendly help to everyone who lost their data of your wonderful game.
The fact is, Julia has got a new mobile phone, and she actually could not remember her old account ID, thus she provided her new ID, which could be seen right now.
I did saw her old progress as friends in my game. Hope you may help her, thank you again!


#302

Lost game data username: goobs


#303

@marspark Hello! I returned to the game after a long while and also noticed my progress has been lost!

My previous ID with all the progress: v3QSd!Fc@ (username: Nife)
[Edit: had to start game on yet another ID]
Current empty ID: FP!M7an~F (username: Nife)

Attaching 2 latest screens I have from the game, showing I was at least level 41+ and aquired rare witch-saur. Although I made some more progress afterwards. Thank you in advance for your help!

(Edit: Started to play from zero on that new ID, so its no longer empty, but I would still like to get back my old progress or at least Witchsaur)


#304

@marspark
Sorry to bother you once more, after I saw you noticed my previous post from 2 weeks ago (with Witchsaur screenshots), but since that time I encountered a problem with my phone, which forced me to change my device! :disappointed_relieved:

And now I have yet again new ID: FP!M7an~F (username: Nife)

old ID with all the progress: v3QSd!Fc@ (username: Nife)

It would be amazing if you could restore my previous progress or at least unlock a Witchsaur for my new ID. Thank you in advance for your help!

(attaching Witchsaur screen just as a reminder)


#305

Hi, @marspark,
old game id: YC4sMt@Tv
new game id:YC8Jd276v
I have already unlocked 4 worlds, but it seems that the account has saved the newest progress after I re-downloaded it instead of the original one, which means I have almost no progress now.
Please check ASAP. Thank you so much.