[WIP] Progress loss and restoring


I have got a new phone and wish to load my old game. My android(old phone) name is Yn~rT$ArS my new game id is Fn4WdRqcW please can you transfer my data over. Thanks


It’s done, please login to retrieve your data.


help! lost all my data after reload!
old id: Y3VeXYyRW
new id: YPqU2~SQ9
Can you help transfer my data? thank you!


I lost all my game progress. I don’/ know my old ID. My old username is TYRA and my new ID is FP4BTuAJ_


HI @marspark, I’ve lost my progress because I uninstalled the app due to crashing, but I don’t have my old ID, my new one is FChz4fmu_, could you check it out for me, please?


Hi @marspark, has there been any luck?


I don’t remember my old ID, my username was market. New ID is M3Q2@u5eJ and username Techsaur.
My level was over 40… I really hope you can restore my data.


Old ID: MPqy$FX3F
Username: Julia Chaung
Last progress: level 66, 7 world, plant 137
(My husband can see my old progress from his game because we are friends in the game)
Please help, thank you!!


Hello, @marspark,
I’m Julia Chuang’s husband, and thanks for your previous friendly help to everyone who lost their data of your wonderful game.
The fact is, Julia has got a new mobile phone, and she actually could not remember her old account ID, thus she provided her new ID, which could be seen right now.
I did saw her old progress as friends in my game. Hope you may help her, thank you again!