[WIP] Progress loss and restoring


#293

I have got a new phone and wish to load my old game. My android(old phone) name is Yn~rT$ArS my new game id is Fn4WdRqcW please can you transfer my data over. Thanks


#294

It’s done, please login to retrieve your data.


#295

help! lost all my data after reload!
old id: Y3VeXYyRW
new id: YPqU2~SQ9
Can you help transfer my data? thank you!


#296

I lost all my game progress. I don’/ know my old ID. My old username is TYRA and my new ID is FP4BTuAJ_


#297

HI @marspark, I’ve lost my progress because I uninstalled the app due to crashing, but I don’t have my old ID, my new one is FChz4fmu_, could you check it out for me, please?


#298

Hi @marspark, has there been any luck?


#299

I don’t remember my old ID, my username was market. New ID is M3Q2@u5eJ and username Techsaur.
My level was over 40… I really hope you can restore my data.


#300

Old ID: MPqy$FX3F
Username: Julia Chaung
Last progress: level 66, 7 world, plant 137
(My husband can see my old progress from his game because we are friends in the game)
Please help, thank you!!


#301

Hello, @marspark,
I’m Julia Chuang’s husband, and thanks for your previous friendly help to everyone who lost their data of your wonderful game.
The fact is, Julia has got a new mobile phone, and she actually could not remember her old account ID, thus she provided her new ID, which could be seen right now.
I did saw her old progress as friends in my game. Hope you may help her, thank you again!