UPDATE:v4.0.1 has gone live to fix this issue. Please go to the store and update it manually if it hasn’t been done automatically.
Hi guys,
We’ve just identified the cause of the issue and it’s not server-wide (will only happen to users who meet certain criteria). Therefore we’ll start compensating the loss of the honor badges. Please leave your game id in this post so we can send them over.
We are releasing a new version at the moment to fix this issue, and please do not purchase any more honor chests in the current version which could lead to bad data.
Thank you for your understanding and sorry for any inconvenience caused.
@Rns410 Thank you for the waiting. I’ve sent the honor badges (a little extra for the trouble you’ve gone through) to your in-game mail. We are releasing an update to fix this issue so please do not purchase any additional arena chest which could lead to bad data.
@Jojjee Thank you for the waiting. I’ve sent the honour badges (a little extra for the trouble you’ve gone through) to your in-game mail. We are releasing an update to fix this issue so please do not purchase any additional arena chest which could lead to bad data.
@Gabe, @Brendan_Bickford Thank you for the waiting. I’ve sent the honour badges (a little extra for the trouble you’ve gone through) to your in-game mail. We are releasing an update to fix this issue so please do not purchase any additional arena chest which could lead to bad data.
Thank you for waiting. I’ve sent the honor badges (a little extra for the trouble you’ve gone through) to your in-game mail. We have released v4.0.1 which fixed the issue. Please update it and thank you again for your patience!
Thank you for reaching out. This is a display bug, it happens when someone won against you while you are battling your opponent. You can check the battle log to double check.
hi marspark, thank you so much fir your help. i accidentally hit the chest twice so im still down 660 medals from where i started is there anything you can do?
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@xuvy Thank you for waiting. I’ve sent the honor badges (a little extra for the trouble you’ve gone through) to your in-game mail. We have released v4.0.1 which fixed the issue. Please update it and thank you again for your patience!