Troubleshooting - Track steps using Fitbit


#1

1. Log steps in Fitbit first then return to Fitness Fantasy.
2. Try switching internet connection if it doesn’t work.

Checklist:

[1/3] Please make sure the steps are logged into Fitbit dashboard or Fitbit app

[2/3] Now try to wait a little bit and open Fitness Fantasy, it may take a few tries

[3/3] If it still doesn’t work, please try again with a different internet connection

A good internet connection is essential for uploading your Fitbit steps to the Fitbit server and allow Fitness Fantasy to sync them to the game.


If you haven’t connected Fitbit, please check this page:


How to track steps with Fitbit?
Having issue tracking steps?
#2

Is there a Fitbit bug as my charge HR is not syncing for the past 2days using a iPhone 7


#3

Hi @Jess_Jones, does any other Fitbit compatible apps works with sync?