Not converting steps to energy

marspark · April 25, 2018, 3:25am

@rc11 @Shimurs may I grab your game id? I’ll send out some energy compensation afterwards.

Shimurs · April 25, 2018, 3:52am

red8vg

thanks, I’ll go download now

Masha · April 25, 2018, 4:46am

It happened again. I added 10k steps after reaching 30k and got zero energy. Game i.d. is zqgn5k on fit tower, if you want to investigate. If 30k is the max I’d like to know.

Yanner13 · April 25, 2018, 1:59pm

I don’t see the update

radiocricket · April 25, 2018, 7:14pm

@Masha 30k steps is the maximum daily steps you can receive energy for.

Masha · April 26, 2018, 3:09am

Thanks for clarifying this. I appreciate it.