iOS V3.1.8 stuck issue updates


#42

Posting i.d as per developers request for compensation’s.

Kind Regards,


#43

Hi @Sunshyne, I can’t find your game id, can you please help me to double check it? Thanks!


#44

@marspark: I ended up starting again (couldn’t get old account to load or find it’s original name/ID). New account ID is b95ekw (NemDem).


#45

My game id:
vb228g

Thanks,
Rocky7.


#46


#47

Hi i still have issue i cant log my account i need to do it all over its the second time im force to start over and its extremely disappointing


#48

@Cath_Martel can you please let me know your game id? and can you please check if you’ve installed the latest version (v3.1.10)? Please let me know!


#49

@marspark Hi, just noticed the daily goal “floss is fun” was inactive still at 7:30, but expired at 8pm - photo taken at 19:40 BST.


#50

Hi marspark,
Thanks for your team’s work and efforts.

I’ve updated to the latest version and have logged in for the first time in ages.

FYI the Arena is active but indicates I have to spend crystals to challenge. Not sure if this is a bug or not. Will see again tomorrow.


#51

@Kristin, @Batty, these could be related to the timer fix. Please give it another day and let me know if the problem still persist.

Thanks!


#52

wrote too quick, 10 free battles are now there.
Sorry!


#53

Also forgot to mention, that every time I enter the game on my second account (Annif3), it is half frozen on the ‘arena pointing’ part of the tutorial. Telling me the arena is now open. But once I go to the arena as I have no choice, everything works ok.

My two accounts:


#54

Thank you @Annif, we’ll investigate on the arena issue.


#55

@Batty and don’t forget to let us know your game id so we can send over some compensations. Thanks!


#56

My game ID is ekq6w8. Thanks for the compensation, and more importantly, restoring my game progress.


#57

Hi marspark, so arena ok now. My game is: ym5xyn, Power Tablet.

Thanks.


#58

Hi, yes, floss time is working today, thanks :slight_smile:


#59

Here my game ID 94jj9w thanks


#60

My game id is mv66yp thanks