Having trouble tracking steps? (iOS)

[marspark]

If Walking RPG isn’t tracking your steps correctly, choose the guide for your tracking method:

• iPhone’s built-in step counter

• Health app – your iPhone’s built-in step counter or Apple Watch

• Health app – a third-party smartwatch or fitness tracker

  Your companion app must support sharing step data with Apple Health on iOS. Availability depends on the app and device.

  • Supported apps and devices via the Health app
    • Google Health (Fitbit devices)
    • Samsung Health (Samsung devices)
    • Garmin Connect (Garmin devices)
    • Zepp (Amazfit and compatible Xiaomi devices)
    • HUAWEI Health (HUAWEI devices)
    • OHealth (OPPO devices)
    • COROS
    • Polar Flow (Polar devices)
    • Suunto
    • Withings
    • WHOOP
    • Oura
    • realme Link (realme devices)

[marspark]

Hi, @LBrew, thank you for reaching out. Can I please grab your game id for investigation? Also which tracking option are u connecting now?

[JBRD]

Hi, I’m now using an Apple Watch instead of a Fitbit. I can’t change my device. When I click on fit tower the only thing that shows up is “health settings”. There is no option to select a device. Please help

[marspark]

Hi, thank you for reaching out. Which device are you using? Can you please send a screenshot to mars.zhu@shikudo.com? Thanks!

[rocks302]

Hello, when a new device is used to track steps, I know I have to wait until midnight for it to sync. Will it sync steps from previous days (like today)?

[marspark]

Hi, thank you for reaching out. Unfortunately, it won’t, it will start counting from the moment it is switched.