Just recently, I started experiencing a new bug on Fitness RPG, where on some days, no matter what, it records zero steps.
On Wednesday 11/10/21, I recorded 11,187 steps, but fitness RPG stayed at zero.
On Thursday and Friday, the game recorded my steps as normal (as it has done for the past several months successfully).
Today, Saturday 10/13/21, I recorded 12,863 steps, but fitness RPG is saying zero again.
Is there any way this can be remedied and I can be given the steps I’ve missed? I have already disallowed google fit to access the app and reallowed it and nothing has changed. There seems to be no reason for why it successfully synchronizes steps some days but not others, and it must be an issue with the app itself, because if I have fitness RPG open and walk around or shake my phone, it still will not record a single step.
This means that not only do I not get my step points, but I miss out on all the chest rewards that I should get for those two days, as well as the expedition extra potions, meaning I cannot do as many expeditions in the future. If this issue cannot be remedied, then I will have to cancel my subscription, because I can’t keep paying for something that doesn’t work. My in game name is Nova and my ID is pw2qmp on server Mirror Lake.