Walking tracking


#1

I was just sitting down, and the game thought I was moving, but I wasn’t


#2

Hi @Howdy, thank you for reaching out. Can I please grab your phone model?


#3

Its Samsung Galaxy j3


#4

Thank you. We are supporting this model. Does the step count goes up when you shaking your phone or your phone was still?


#5

Still, I do understand that when shaking it thinks that I’m moving


#6

@Howdy thank you to let us know. We’ll try to find a matching device and test it. Will let you know when we have any updates to this issue.

If possible, do you mind to try our other games? Wokamon, Pocket Plants, Fitness RPG and let us know if you are encountering the same issue? That’ll help us with pinpointing the issue. Thank you!