The archive lose

I login pocketplants with apple id.but today when I get in the game,the archive losed,and I have some purchases in it.
How can I restore my archive?my apple id is

Hi @chenchong

Sorry for the bad experience, you can restore your purchase via

thanks for reply!
in fact ,the archive was lost,I have played for a long time ,could you help to find my archive?

Hi, we will contact you via Facebook