Superpass Subscription Is Expired

I’ve just paid for my extended superpass subscription, but why the status showing me that I’m not. Moreover there are popup menus keep appearing saying that my subscription is expired. But i just paid for it, how could it be expired?

Help please

Hi @richrikiardian, please don’t panic :wink: A few questions:

  1. iOS or Android?
  2. when did you purchase superpass subscription for the first time.
  3. your id

You can send me an email for faster response: I’ll assist as fast as I can but expect some delays since I’m travelling.


The issue should be fixed, please give it a try and let me know if there’s any issue.