Step count bug just encountered

Fitness RPG Bug
1

I sync my Fitbit steps to Fitness Fantasy. My Fitbit hadn’t synced for awhile so Fitness Fantasy (FF) still showed my daily step count to be 28,000 something. I watched an ad for ten extra crystals. When the ad was done and I returned to the FF app, my Fitbit had synced and my daily step count reflected 37,521 steps. However, I never received the energy for those 9,000 steps (which would have been 1,710 energy with no bonuses). I currently still have only 66 energy so it’s not a matter of me not realizing I’d received it. I have to imagine that when the sync happens in the background while an ad is being watched, this is causing some kind of conflict/issue.

Thanks!

2

Hi @radiocricket, thank you for reporting the issue. We’ll investigate once the Chinese new year holiday is over. Can I please grab your id so I can send you some energy for compensation?

Also to narrow down the issue, did you just update Fitness Fantasy?

Thanks,
Mars

3

Yes, it is the most recent version of the app. To explain further, I never had the pop-up window for the step to energy conversion appear.

My user ID is zpgw6r

Thanks!