Hello,
My phone logged me out of my account and I cannot log back in. Can someone please help me?
Hi, thank you for reaching out. You can connect to the same account to retrieve your progress.
Hi thank you,
When I tried to, it created a new account and all of my progress was gone. Is there a way for me to enter my username?
Hello is it possible for me to retrieve my acc? I only remember nickname used inside the game
Hi, thank you for reaching out. Please leave your nickname, we can find it if it’s unique enough.
Hello. It was Kikilala
Thank you for helping
Your account is connected with the Striving account (email: yuki.xxxx@live.com). You can
- download Striving
- login with that email and your password
- go back to Focus Plant → settings → account → connect to Striving
Hello. I have downloaded striving. However, it stated that the email is not registered.
And may i know what is the password.
Because before this have I’ve never put password for focus plant
Hi, thank you for your update. We don’t give out passwords unfortunately. I’ve noticed that you are also connected to GameCenter and Facebook, can you please try to connect to these account with your standard credentials?
Hi, I change my phone and I cannot log in my previous account again. Can I use back my previous account as I didn’t log in it using my Facebook or email ? As for now, I have to restart to plant the trees.
Hi,
Thank you for reaching out. Have you connected to any 3rd party accounts? You can simply login again to retrieve your progress. Otherwise, do you have access to your old account? You can send me a screenshot of the settings page (showing the game id) and I can let you know the steps to retrieve it.
Hello, a question, my cell phone restarted and my account was lost, my progress was deleted, I do have my username and ID.
Hi, thank you for reaching out. I’ve replied to your email.
Hello, I lost my account and I have only got my username, and one of my friend’s username and id who added me in the app. Would it be possible to get my account again?
Hi,
Can you please forward your user name to mars.zhu@shikudo.com. If it’s unique enough we may be able to locate the account.