[RESOLVED] It does not working! help!

My step is not counting anymore
I use fitbit charge2
And I us Iphone 6s+ (iOS 10.3.1)
my id : FPB-YaX2p
Plz solve the problem!!! Help

And facebook id can not login
So I made new account for writing this.
I already did several time synchronization (fitbit & your app)

I’m really sorry for all the troubles caused by this issue. We are urgently investigating the Fitbit bug at the moment and will get back to you as soon as we find a solution.

After fix it, u should give us amethyst. T.T
I’ll wait good news!

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The Fitbit update is ready in Apple App Store. Please let me know how you go with this. Thank you for your patience!