Really annoying!

When I am going to collect my offline rewards and watch the short ad. I NEITHER GET THE AD NOR MY CRISTALS I don’t get my original cristals I was supposed to get. And I don’t get the double rewards thing! I’m really really pissed off because I’ve lost so many cristals! Please give them back or fix that damn bug!

Magga

I just had the same problem, and I was looking around the app and happened to tap on the « Clear Ad Cache » button in settings, once I did I received not only my diamonds but the 2x bonus too!!! It’s not 100% sure method but might work for you too, I’ll test more and come back to you