Purchase not given

I purchased the 3.99 wardrobe card pack and my card was charged but no cards were sent to me.

Sorry to know you are having troubles with the game. Could you send me your game ID? The ID is located on the game settings page.

Thanks,
Ally

My user id is rkgx6m. Thank you!

Hi @Ashelt0, my colleague didn’t ask for the purchase proof, do you mind to send it to mars.zhu@shikudo.com? Thanks!

Message was sent. Thank you

@Ashelt0 thank you for your proof, I’ve sent the package to your mail. I’ve also sent some additional outfit cards for the trouble you went through. Happy walking!

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