Purchase for Journey of Perseverance

I purchased successfully for Journey of Perseverance but the “Advanced” reward path is still blocked. How can I get my money back?

Hi,

Thank you for reaching out. Can you please send the purchase receipt along with your game id to mars.zhu@shikudo.com so we can investigate? Thank you for your patience and support!

Mars

Hi @marspark, I already sent an email to you!

Please take a look! Thank you so much!

Hi @marspark, can you check my account again, I’m still missing items which I paid for!

Hi @marspark, I’m still missing 32 grassland essences, can you check it one more time!