Profile Missing

I have 2 different server accounts, one on Fit Land and one in Pump Garden (the one I paid more attention to and money on). However, when I logged on today, I only had my Fit Land profile available, and Pump Garden stated “Empty File”. Has this happened to anyone else? Is there any way to get my profile back?

Thanks in advance!

Hi @lauralyn93, thank you for reaching out. Can I please grab your game id for both accounts? You can reply to for a faster response. Thank you very much for your patience and sorry for any inconvenience caused.