I have been using pocket plants for a few months now and yesterday it stopped tracking my steps out of no where. I haven’t done anything different then I normally have and I’ve tried reconnecting my fitbit to the app again with no luck. Any suggestions would be helpful.
Pocket Plants stops counting fitbit steps
marspark
#2
Have you tried revoke Pocket Plant’s access in Fitbit?
To revoke authorization:
- Go to www.fitbit.com and log in
- Go to Account settings (top right icon on dashboard page) > Applications
- Find ‘Pocket Plants by Shikudo’ and revoke access
Reconnect Fitbit after revoking access in Pocket Plants:
- Please make sure Pocket Plants is removed from background
- Go to Connect page and you should see the Fitbit authorization is failed
- Tap Fitbit button to initiate the re-authorization process
- Please make sure you tick the ‘activity and exercise’ box when the Fitbit authorization window pops up
- Tap allow button and follow the prompt to go back to the game
Please let me know how you go with this.
Thanks!