[Pocket Plants] banned due to “exploiting the game”


#1

I’m a longtime Pocket Plants player (Wokamon, too), but my account has suddenly been banned for “exploiting the game.” I assume that means cheating, but how would one even cheat at this game? Put my Fitbit activity tracker on a dog? Get a friend on the other side of the world to log in as me while I’m asleep?


#2

Hi @editorgrrl, can I please grab your game id for investigation? I’ll send over some compensations if this is due to a false ban.

Sorry for any inconvenience caused.

Thanks,
Mars


#3

Hi,
I got this same message today too and I’ve been a long time player. My ID is vnPgzBAjB.


#4

Your account is unbanned. Sorry for any inconvenience caused and we’ve sent over some rubies.


#5

Thank you for the quick response.


#6

@marspark If it’s the one on the lock screen (which is all I have access to), I’m MnqyN*vQp.

Thanks for your help with this.


#7

Hi @editorgrrl, I’ve checked your data and removed the status. I’ve sent some rubies over for the trouble you’ve gone through. Thank you for your patience and really sorry for any inconvenience caused.