On map for levels 2-1 - 2-10 and can’t do anything

I passed level 1-10 and went to a new map. Well the game wants me to loot previous areas but it won’t scroll or show the previous area. The screen dims our and I can’t do anything. I tried closing and opening the game. Same issue. I can’t play because Of this. It’s a forced requirement to continue.

Hi, thank you for reaching out. May I please grab your game id if you remember? or your nickname?