Not getting ads after my trial period ended

Hello Focus Plant Team,

I have recently chosen to have a trial period of Fcous Plant. However, after it ended and I chose not to buy the subscription, I am not receiving the ads that could reward me various bonuses.

I have tried waiting for long times in case ads need time to load, closing and opening the app again, logging out and back in, updating the app, uninstallin and reinstalling the app, but nothing has helped.

Kindly fix this bug. Highly hopeful.

Thank you

Hello Focus Plant Team,
Is this a correct way to report a bug and expect its resolution? Kindly inform if this is not the place to do so.

Thank you