Not getting ads after my trial period ended

Focus Plant Bug
1

Hello Focus Plant Team,

I have recently chosen to have a trial period of Fcous Plant. However, after it ended and I chose not to buy the subscription, I am not receiving the ads that could reward me various bonuses.

I have tried waiting for long times in case ads need time to load, closing and opening the app again, logging out and back in, updating the app, uninstallin and reinstalling the app, but nothing has helped.

Kindly fix this bug. Highly hopeful.

Thank you

6

Hi,

Thank you for reaching out. Can you please send a log via settings → extra → send log when the ads are failed to load (please wait for maybe half a minute before sending the log)? Please also let us know your game id after the log is sent. Thank you!