I bought the researcher skin for 3$ and I can’t use it. It’s stuck on techasaur sleeping.
Sorry to know you are having issues. We will get back to you ASAP.
I’ve sent the skin to your account. Please go to the message page to claim the skin. Thank you!
Hi Marspark, I received the skin and it works now. Many thanks.
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Thank you very much for the quick response. It’s working now. 
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Hello! I’m having the same issue the others were reporting here. I bought the Resaurcher, but he’s just asleep all the time.
Could you please help me get him to work properly? My game ID is F3+stEz9@
Thank you!