Negative Steps showing

Cheryl_Limprun · June 6, 2016, 3:13am

I logged out and now I’m showing negative steps. How is that possible??

Shikudo-David · June 21, 2016, 7:57am

HI Cheryl

Could you tell us your Game name (facebook name) and we can check your data.

Brandie_Manley · June 21, 2016, 11:47pm

I am having the same issue. Negative steps.

Brandie_Manley · June 22, 2016, 2:59am

Why am I getting negative steps?

Shikudo-David · June 22, 2016, 3:00am

HI Brandie,

Could you tell us your Game name (facebook name) and we can check your data.

Brandie_Manley · June 22, 2016, 3:25am

My Facebook name. Brandie Manley (Brandie Nelson)

Cheryl_Limprun · June 22, 2016, 3:45am

I’m Cheryl Limprun there as well.

Shikudo-David · June 22, 2016, 8:15am

Got that, will inform you when we fix this problem.

Shikudo-David · June 22, 2016, 8:23am

HI cheryl，

From what I see here is normal and positive.

How about try syncing data in the setting so we can spot the problem?

Cheryl_Limprun · June 22, 2016, 10:15pm

Cheryl_Limprun · June 22, 2016, 10:16pm

This says I have negative steps.

Shikudo-David · June 24, 2016, 9:39am

Thanks for this, we will throughly investigate this problem.