Money purchases

[Kyle_Melchert]

I bought a rogue pack for 9.99 and i did not recive the character for use. Why not ? The payment went through but i received nothing.

[Shikudo]

Hi Kyle,

Could you send over the purchase receipt and your game ID (ID is found on the game settings page) to look up on the system and investigate?

Thanks,
Ally

[Kyle_Melchert]

My game id is. zjm6qr

And here is the transaction

[Kyle_Melchert]

And also a picture of it saying i have the character after purchas

[Kyle_Melchert]

And you can see here i so not have use of a rogue

[Kyle_Melchert]

Its just thr basic mage,warrior,priest,knight

[Kyle_Melchert]

If it doesnt get fixed ill be dispiting the transaction with my bank and ill just get my money back.

[marspark]

@Kyle_Melchert

zjm6qr

Hi @Kyle_Melchert, please collect everything from your mail. I’ve also sent you some crystals for the trouble you’ve gone through.

Happy walking!
Mars

[Kyle_Melchert]

Thank you so much for fixing that! I really appreciate it.

[Death]

@marspark Im having the same rogue issue mentioned above. I actually got to to use the rogue for a few rounds then my phone died I powered it back on while charging. all my progress was gone and the rogue is showing purchased like the screen shots above i had purchased a rogue ring and got lucky with a rogue sword drop for him but now it’s all gone and my progress is where I left off last night

[Death]

[Death]

[marspark]

@Death sorry for the delay, I’ve replied to your other post pleaes check it out