Lost save data due to reinstall app


#1

I reinstall pocket plants and lost my save data. Could you please help me recover my save? My id is MPVVLr6vS. Thank you indeed!

Follow up:
My data was recovered now, thank you all!


#2

Hi Romi,

We are having some difficulties locating your data. For iPhone users, we track data using the ‘Phone name’ (found in phone settings > general > about > name). Did you change your phone name? If yes, can I please grab the previous name? Or do you remember you game username? Please note that the search is case sensitive.

Thanks,
Ally


#3

Hi Ally, thank you for your reply! I’ve emailed Mars and my data was recovered already, thank you!