Lost progress on opening app


#1

I opened the app and all my progress was reset. I was halfway through the music realm and I’m really sad, I love this game. My user name was Inga I don’t remember my ID number though, can anyone help me?


#2

Hi @Ingvincible, thank you for reaching out. I might have found your account. Can you please let me know your device model so I can double verify it?

Also can you please let me know your new game id? It will be really helpful if you can connect your Facebook/Game Center to your new progress.