Lost in arena, lost my rewards

The arena is not my strength. I go there and get beaten up by random people to get honor coins. I finally exchanged them for a gold chest. It gave me 4 cards to pick from but while tabbing from a phone call the app. Got accidentally closed before I could make my selection. But now all my honor coins are gone too!

If the transaction was not completed, the currency should not be taken. Or, I would like the choices up again so that I can buy what I want.

Can you help me?


Thank you for reaching out. Can you please let me know your game id so we can look into it? If you need a faster response, please send it to mars.zhu@shikudo.com which I check more reguarly.