Lost honor medals at shop


I was buying a 6 stars item from the honor shop today. It didn’t give me what i selected and i lost 840 medals. Please help!


Hi @DeLao thank you for reaching out, can you please let me know your game id so we can check the log? Thanks!


Magicnit is my id. Thank you for your help.


@DeLao, hmmm I can’t find your nick name, can I please grab the code (6 letters) under your nickname in the settings?


Q9465x is my id thank you


@marspark would you have any update on this issue?


Yep, I’ve sent you the missing honor points to your in-game mail. Thank you for your patience!


Thank you for your help @marspark