Lost all progress, please help


#1

App stopped logging my steps. I uninstalled and reinstalled and lost all progress. Can I get it back?


#2

I also lost all progress but from a different situation. I was changing servers (as I’ve done dozen of times) and my account in Mirror Lake started from the tutorial. I was on level 170 and now back to 4. A lot of money lost and I can’t understand what happened. My secondary account on Fit Land continues working as usual. Could you help here, please?


#3

Hi @Maria_Hernandez, can you please let me know your game id so we can investigate? You can send it to mars.zhu@shikudo.com for a faster response. @Ruben I believe we’ve resolved your case through email :slight_smile: