Lost all my progress


#1

Hi there, today I opened the app on my phone and found out all data are lost ;;
My nickname was Gre3nely and had unlocked all 10 worlds.
I really hope you help me recover my progress cos I am addicted to your game ^
^
Thanks, Ciao!


#2

Hi Gre3nely,

Could you send me your current game ID? The ID is located in the game settings page.

Thanks,
Mars


#3

Hi Mars,

Thanks my new ID is Fnf8y2Y!h


#4

hey Mars,
do you have any (good) news for me? :slight_smile:


#5

Hi Gre3nely,

Sorry for the delayed reply. I’ve transferred the data to your new ID. Please let me know if you have any issue with the data.

Thanks,
Mars


#6

Hi Mars, everything looks back to normal thank you so much for your precious help :slight_smile: