Invalid purchase but still got charged


#1

I was attempting to purchase one of the pet packs. I purchased it and it says invalid purchase. I thought maybe it was the card I was trying to use. I switched cards and purchased again. Same message. I checked my email and I show both transactions from the google play store. I checked my cards and I have charges pending. So it was no a declined card. It was the Twinkie pet pack.

ID: r67eew


#2

@Andrew_Spence Thank you for reaching out. Can you please forward the purchase receipt (which includes the order number) to mars.zhu@shikudo.com?

This is due to a verification server outage and sorry for any inconvenience caused.