Help with equipment

I am now level 68 and I have evolved a piece of equipment once. I have read through the threads a few times on how to do this, and I have followed the steps, but it doesn’t seem to work for me. Can I get some other advice please? Thanks

You have to raise your equipment item to a certain level in order to evolve it again.

Off the top of my head:

Level 180 to evolve 5 stars to 6 stars
Level 240 to evolve 6 stars to 7 stars
Level 280 is max level

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