Help on honor shop purchase

My device powered off while I was making my decision. When I re-entered the game, i had been given the priest’s staff of devotion. However I already have this item and would not have purchased it again.
It was a major bummer. Is there any remedy for this? My I’d is zqgn5k. Any help would be appreciated. Thanks.

Hi @Masha, this is something that we cannot prevent at this moment and therefore we cannot refund the honor points. I’ve sent you some crystals personally as a token of appreciation for supporting the game for so long.

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Thanks you. I appreciate your response.