Having Ad Troubles

Emerald · January 30, 2021, 11:37am

I’m having some trouble with some of the adds. They’re extremely laggy, sometimes only getting through a couple of frames per minute. I have screenshots of the most recent occasion, in which one add took 6 minutes to get through 7ish seconds, although I can’t upload them all at once as I am a new user.

This might be related to my second issue, which is that I am Australian and only speak English but maybe half my adds are in a language I don’t know.

Emerald · January 30, 2021, 11:38am

marspark · February 5, 2021, 8:52am

Hi, thank you for reaching out. Can you please let me know the version of your game? It’s at the bottom of the settings page.

Emerald · February 6, 2021, 12:04pm

Hi! I have version 3.8.3

marspark · February 8, 2021, 3:40am

Hi, thank you for the update. This will be addressed in the next update. In the meanwhile, you can try to ‘clear cache’ in the settings which should refresh the ads you are getting.