Game keeping track in notification bar, but not in-game

I was running fitness RPG in the background at work today. I walk around 6k average steps at work. So I walked before and after, while keeping track via checking the notification bar, just to make sure my steps were being tracked. I got up to 10k steps, 1st time doing so, and I opened the game and my steps were at 0.

I’m sad.
rc #z3ge63

What are you using to track your steps?

Hi, I’ve checked your data and it seems the step count is not recorded. Can you please try again today and let me know the results? Thank you for your understanding and really sorry for any inconvenience caused.


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