Focus session failing after about 30 sec

When I start a new focus session I turn off my screen and set my phone down. Once, I came back to see if it was over yet and it said it failed less than 30 seconds in. The 2nd time I started the session, turned off my screen, and set my phone down next to me. 20 minutes later I heard the chime saying that it was done. There was a notification saying it was done. However, when I went into the app it said it failed less than 30 seconds into the 20 minutes session.

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Hi,

Thank you for reaching out. Can you please check if you’ve done everything in Settings → Improve Focus? If you are still having issues, please send a log after a failed session via Settings → Extra → Send log. Please also let us know your game id after the log is sent.

Thanks,
Mars

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