Energy multiplier still at 0% despite having upgraded it 42 times


#1

I’m getting this power up for the 43rd to time, but it still says that my energy multiplier is at 0%. Thanks in advance for the troubleshooting help!


#2

Once you walk 10,000 steps (and sync them) each day, the energy multiplier shows 0% until the next day.

So, if you upgrade it after you’ve walked 10,000 steps, it looks to be stuck.at 0%.

Seems like there should be a better way to show it, because clearly it can be a bit confusing. It also makes it much harder to figure out what your multiplier for the first 10,000 steps is after you’ve already walked 10,000 steps in a day.


#3

Thanks! I’m pretty sure it was showing this before I had reached 10,000 steps, but I will check when it resets tomorrow just to be sure. Thank you so much for the feedback! Either way, it helps me get closer to understanding the problem. Thank you!


#4

Just to be clear:

When you say that it was showing this, do you mean the 0% in the picture you took? That 0% is specific to that particular upgrade and does not represent the combined total of all the upgrades.

So, if that was your first XLIII multiplier upgrade then I would expect it to say 0% to 1% like it shows in your picture. If it was not your first XLIII multiplier upgrade, then I wouldn’t expect it to show 0% to 1% (the 2nd one should show 1% to 2%, for example).

On the other hand, if you mean that it still shows 0% on the fit tower screen, then mine does too (but only because I’ve already walked and synced the first 10,000 steps).

Update:

This screen is also a source of confusion:

Shows 0.0% when I’ve already walked and synced 10,000 steps in a given day. It should not show that. It should show the correct total percentage for the first 10,000 steps even if I have already walked and synced them (which is not 0.0%). I consider that to be a display bug.


#5

Yep please let us know. Thanks!


#6

We’ll discuss this, thank you


#7

@marspark

Just noticed that there’s also a display issue on my iPhone (looks fine on my iPad). Too much text in too small an area. Thought you might want to know.

image


#8

Okay. That explanation makes sense. I’m still a little confused about how to read the upgrades, but as long as I actually am getting the energy bonuses, that’s fine.