Cristal bug después de comprar un héroe

Después de comprar un héroe se me pusieron negativos los cristales y ya no se acumulan alguien me podría ayudar

Hi, can I please grab your id? I’ll have a look.

Mi id es rb44d6 el usuario es alexrod

I’ve got the same problem just spent 5000 gems that I had then this happened saying I was -5000 r2dqe5

r2dqe5 problem just spent 5000 gems that I had then this happened saying I was -5000 r2dqe5

Hi, apologizes for the late reply. We are still investigating but I’ve sent you some crystals to balance it out + some crystals for the trouble you’ve gone through. Please collect it through the mail section.