Cash item not received


#1

I bought Super Pack 2 today, Google Play acknowledged the payment then the app said Invalid Purchase. My bank says I’ve been charged for it, though in Focus the bundle is still in the resource shop and I have none of the items.

@marspark


#2

Hi @Doomhamster, can you please let me know your game id so we can have a look? Sorry for any inconvenience caused.


#3

My id is bdwr75.

Thank you.


#4

@Doomhamster, I’ve sent you the missing packages. Please login the app again. Thank you for your support!


#5

Got it, thank you very much.