Purchased amethyst tree last night, open the game this morning in hopes of collecting the amethysts and it says it’s locked! But, when I go to the store, it says “in use”.
Can I please grab your game ID? The ID is located in the game settings page.
Sorry for the troubles caused. We have sent you the Amethyst tree and some compensation to your account. Please claim them in the game message section.
Please let me know if you are having any other issues.