Accounts not transferring

Hi, ive recently just got a new phone and have managed to get my focus plant progress across but I can’t seem to get access to my focus plant no matter what I try. I tried to get it through favebook like i did with focus plant but it just sits there and buffers. I tried the other account options but none of them have worked. Please help me i dont want to loose my progress 🥲

Hi, thank you for reaching out. Have you tried to sync with striving? If you still want to sync progress via Facebook, can you please post a video capture so we can find out what’s wrong?