My game Id: en6y95 is my main account that i have on my old phone, i have a ton of progress and am at level 48. This is on android. My new phone (ios) i tried to download the app and it tried to create a new account (ID: y29jqb). I tried to use facebook to get my old account on my new phone back but it just sits there and buffers. I cant seem to get it by the striving account either. My focus plant app (ID:zwmv6r) downloaded and appeared on my new phone perfectly. Is there any way i can get focus quest to do the same as i dont want to lose me progress. Thank you
Hi, thank you for reaching out. en6y95 is connected to a Striving account which is logged in via Google, can you please try the following?
- Download Striving, and login with your Google account
- Go back to Focus Quest → settings → account → connect to Striving
Please let us know if it helps.
Thanks,
Mars
Hi, Striving doesn’t give me the option to login Via a google account, it only shows facebook or email login, and it says my gmail linked to my google account is not registered
Hi @Shrjene, I missed that you are now on iOS, in this case, you’ll need to
- on your old phone, logout your current Striving account
- create a new account with email
- disconnect Striving in Focus Quest, then connect again to your new Striving account
- go to your new phone, login Striving with your email address, then go back to Focus Quest and connect again
Thanks,
Mars
It worked!!! You’re a Gem! I cannot thank you enough, thank you for helping out and ur amazing apps keeping me in line with my degree
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