Account banned?

Please explain…my account has been banned for exploiting the game ?
I have reached all plants and super plants and simply chasing the no 1 guy ahead of me for fun …what on Earth I have I Done !!!

And when I tried to re load I got this

I have never been Techsaur and when I choose the cloud version it’s kicking me off again

@Doreen sorry about the trouble, I’ve checked your account and it looks fine. You can now log in and please collect the ruby mail for your trouble. Happy walking!

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Thank you and merry Xmas …just got to try and catch up with Kuhz now !!