I am missing my SuperPass Rewards from yesterday (September 21), but did receive for today and past days.
Is there a way to force the missing rewards to send within the app?
I am missing my SuperPass Rewards from yesterday (September 21), but did receive for today and past days.
Is there a way to force the missing rewards to send within the app?
Hi, thank you for reaching out. Can I please grab your game id for investigation?
My game ID is 6v626n.
Thanks!
Hi @GatorBanana, I’ve sent the rewards to your in-game mail while we are investigating your issue. Thank you for your patience!
Thank you, I’ve received them!
I seem to be missing today’s Rewards (October 13).
Confirming that I’ve never received my October 13 reward. Help?
Hi @GatorBanana, we still haven’t figured out what’s the cause of your issue and have implemented more log for future investigation. Please let us know if you miss a reward again.
I’ve sent a day worth of reward to your in-game mail. Thank you very much for your patience!
Happy walking!
Mars