Lost progress due to bug


#1

My app stopped loading at 91%. I reinstalled but lost my progress and purchases. My game had been linked to my Google account. Can this be restored please?


#2

Hi Hmmy,

Can I please grab your current game ID? The ID is located in the game settings page.

Thanks!


#3

My current ID is F3Rjx~GUd


#4

Hi Hmmy,

Sorry for the delayed reply. I’ve transferred your progress over to the new ID. Please let me know if you have any issues accessing it. Thanks!