Ads not clickable

Recently, I am having issues with ad rewards. There are multiple issues and they occur sporadically. I have already tried restarting both the app and my phone.

Sometimes, I can’t click on the watch ad button. It simply doesn’t respond. Sometimes, I click on the button and it brings me to a blank screen with no ads and no rewards. Sometimes, the video ads come up, and I finish them after the correct amount of time, however I don’t receive a reward. Sometimes a second attempt works, but often times not. Sometimes, there’s no issue at all.

Hi, thank you for reaching out. Can you please send a video capture or screenshot of the problematic ads to mars.zhu@shikudo.com? So we can forward it to our ad provider.

Especially the ads that don’t give you rewards.