Ads crashing the app

Snigdha_Das · September 30, 2016, 4:21pm

These ads are freezing the app this morning

Snigdha_Das · October 1, 2016, 3:37am

Snigdha_Das · October 1, 2016, 5:34am

Please let me know when it’s been fixed. I am avoiding all video ads b/c each time it freezes I have to restart my phone.

Snigdha_Das · October 1, 2016, 5:39am

Snigdha_Das · October 1, 2016, 6:34am

Snigdha_Das · October 1, 2016, 6:59am

Snigdha_Das · October 1, 2016, 3:34pm

Video ads continue to freeze the app

Snigdha_Das · October 1, 2016, 3:57pm

App continues to crash with video ads

marspark · October 2, 2016, 7:06am

@Snigdha_Das thank you for letting us know. We are contacting our ad supplier urgently and hope they’ll fix that soon. In the meantime we’ll add a configuration in the next build so we can disable some type of ads from our end. Sorry for any inconvenience caused.

Snigdha_Das · October 3, 2016, 5:43pm

Thanks for your response. It was better yesterday then started back this morning. Also not getting topaz for watching the videos that freeze the game