Steps not Syncing

Hi. 2 days that my steps are not syncing…

I have the same problem :slightly_frowning_face: Have tried uninstalling and reloading …anyone got any ideas ?

@Mutch05 @Doreen We are looking into the issue urgently. We’ll update this ticket as soon as we make any progress. In the meantime, you can switch to track steps with your phone. Again we are very sorry for any inconvenience caused and thank you very much for your patience and support.

Having the same problem. My Fitbit is syncing my steps fine, but Fitbit steps are not syncing to the game.

I’m also having issues with my steps not syncing, my phone wasn’t syncing steps either. Kind of a waste to play this app without this function. Uploading…