Purchased items not showing up


#1

I bought gems for $4.99 and used 500 of them on the techsaur. It worked for about a minute before the screen went black and then back to the home screen. I clicked the app to go back into the game and my techsaur is asleep again. My code is vnZQ@r_@* please restore him. Thank you!


#2

This happened to me too!! Please help! I didn’t spend any money - just spend the time to get to 500 rubies.
FCr@gwXgd Is ,t game tab


#3

Hi @Verevar,

Sorry to hear that you are having issues with Pocket Plants. We’ve verified your purchase with your id and I’ve sent you the Techsaur skin. Please accept it in the friends -> message screen. Please let me know if there’s any problem.

Thanks,
Mars


#4

I’ve got it thank you very much!