Progress lost. Please help

Hello, I recently installed the Fitness RPG app on a new phone, and it made me start from the beginning at level 1. I had an existing file with months of progress. There is no option to sign out and back in.

I have checked all of the servers, my old file is not there. I have connected the same Google Play account associated with my old file.

Thanks!

Hi, I believe this has been resolved in our email conversaion. Happy walking!